Refund policy
Refund Policy for Elderberry Organics
At Elderberry Organics, we take pride in the quality of our all natural elderberry syrup and are committed to ensuring that our customers are completely satisfied with their purchase. Our refund policy is as follows:
No Return of Product: Due to the nature of our product, we are unable to accept returns. This ensures the highest standards of safety and hygiene.
Refund Eligibility: If you are not completely satisfied with your purchase of our elderberry syrup, we offer a refund option. You may request a refund within 30 days of the purchase date.
Refund Process:
Exceptions / Non-Refundable Items:
• Products purchased beyond the 30-day window are not eligible for a refund.
• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Questions:
If you have any questions concerning our refund policy, please contact us at hello@elderberryorganicsfl.com.
We value your support and are committed to providing you with the highest quality elderberry syrup. Thank you for choosing Elderberry Organics.
At Elderberry Organics, we take pride in the quality of our all natural elderberry syrup and are committed to ensuring that our customers are completely satisfied with their purchase. Our refund policy is as follows:
No Return of Product: Due to the nature of our product, we are unable to accept returns. This ensures the highest standards of safety and hygiene.
Refund Eligibility: If you are not completely satisfied with your purchase of our elderberry syrup, we offer a refund option. You may request a refund within 30 days of the purchase date.
Refund Process:
- Contact Us: To initiate a refund, please contact us at hello@elderberryorganicsfl.com. Provide your order number and a brief explanation of why you are not satisfied with the product. This helps us to understand your concerns and strive to improve our products and services.
- Review: Our team will review your refund request. This process typically takes a few business days.
- Refund Approval: If your refund request is approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.
Exceptions / Non-Refundable Items:
• Products purchased beyond the 30-day window are not eligible for a refund.
• Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Questions:
If you have any questions concerning our refund policy, please contact us at hello@elderberryorganicsfl.com.
We value your support and are committed to providing you with the highest quality elderberry syrup. Thank you for choosing Elderberry Organics.